Discussion topic: slow wifi on one particular device after changing to sky with more speed
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Message posted on 21 Feb 2025 09:50 AM
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slow wifi on one particular device after changing to sky with more speed
i used to have bt broadband, changed to sky hub 6 (with 150) and now our samsung tab A9 wifi is slower than it was with half the speed from bt, any ideas what it could be
getting ~50 from 150 on tablet, right next to router
iphones are getting pretty much all 150
thanks
Derek
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Message posted on 22 Feb 2025 10:07 AM
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Re: slow wifi on one particular device after changing to sky with more speed
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 26 Feb 2025 08:20 AM
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Re: slow wifi on one particular device after changing to sky with more speed
Hi there
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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