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Discussion topic: slow speed

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Avatar for Norman+Smith
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This message was authored by: Norman+Smith

Message posted on ‎29 Apr 2025 01:47 PM

slow speed

my wi-fi speed is only 18.3 download and 7.91 upload

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎29 Apr 2025 01:49 PM

Re: slow speed

Posted by a Superuser, not a Sky employee. Find out more

@Norman+Smith 

 

If you have a black sky router could you post your hub stats as shown below

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: jamesn123

Message posted on ‎29 Apr 2025 02:40 PM

Re: slow speed

Posted by a Superuser, not a Sky employee. Find out more

@Norman+Smith 

What has Sky said it is supposed to be? 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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