sky wifi max hub settings not updating on app

[Elli]

I switched over to sky wifi max 3 days ago and my settings still haven't updated on the app. All of my devices have connected fine apart from my nintendo switch. I know I need to lower my wifi security settings to allow me to connect to the switch, but I'm unable to access these settings on the app and on the website. Iv tried updating my app and it hasn't worked. Still only showing my old settings without the sky wifi max settings.