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Discussion topic: sky wifi keeps dropping out

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This message was authored by Andrea4567 This message was authored by: Andrea4567

sky wifi keeps dropping out

Hi getting really annoyed now! my wifi keeps dropping out every 5 minutes had open reach out on friday whom diagnosed problems with the main entry point due to wiring problems but 2 days later its worse than ever! broad band test shows no issues? coukd it be a problem with the router? how do i get another! 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: sky wifi keeps dropping out

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: sky wifi keeps dropping out

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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