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Discussion topic: sky tv will not connect to my 4g ee router

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stewart54
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sky tv will not connect to my 4g ee router

‎03 Oct 2024 10:41 AM

is any one having or had issues connecting a 4g ee router to sky it just does no connect had no issues in the past when i was using a router from 3 on 4g 

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cookiemonsteruk
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Re: sky tv will not connect to my 4g ee router

‎03 Oct 2024 10:44 AM

Posted by a Superuser, not a Sky employee. Find out more

@stewart54 

 

What sky router do you have?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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TimmyBGood
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Re: sky tv will not connect to my 4g ee router

‎03 Oct 2024 10:44 AM

Posted by a Superuser, not a Sky employee. Find out more

@stewart54 

 

Connecting a cellular data router to which Sky platform?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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stewart54
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Re: sky tv will not connect to my 4g ee router

‎03 Oct 2024 10:45 AM

hi dont have a sky router its a router from EE 4g hub 

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stewart54
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Re: sky tv will not connect to my 4g ee router

‎03 Oct 2024 10:46 AM

sky q 

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stewart54
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Re: sky tv will not connect to my 4g ee router

‎03 Oct 2024 10:57 AM

some one must have come accross this where it does not connect to the router is there any contact number for sky help 

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TimmyBGood
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Re: sky tv will not connect to my 4g ee router

‎03 Oct 2024 11:35 AM

Posted by a Superuser, not a Sky employee. Find out more

@stewart54 

 

https://www.sky.com/help/articles/setting-up-sky-q-connect-to-third-party-router 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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stewart54
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Re: sky tv will not connect to my 4g ee router

‎03 Oct 2024 11:48 AM

I've done all that I've heard there could be ipv4 ipv6 issues 

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