Discussion topic: sky says broadband not available my address andi am already on it with sky

This message was authored by: Highlinder · ‎10 Jul 2023

@Totalwar2 You are signed in on your account and this is not you looking without being signed in or as a new customer?

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This message was authored by: Totalwar2 · ‎10 Jul 2023

No I was signed in on app and website.

Sky Q Sky Moblie SKY BRING BACK NEVER MISS.

This message was authored by: Highlinder · ‎10 Jul 2023

@Totalwar2 Can you see that you have broadband talk when you login on via a browser and navigate to the tab or is not even showing that you have broadband with Sky at all?

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This message was authored by: Totalwar2 · ‎10 Jul 2023

Have broadband according to Billing.

Sky Q Sky Moblie SKY BRING BACK NEVER MISS.

This message was authored by: Highlinder · ‎10 Jul 2023

@Totalwar2 So what happens when you click on upgrade your package from that point? Does it say the same thing?

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This message was authored by: Totalwar2 · ‎10 Jul 2023

Yes says the same lol.

Sky Q Sky Moblie SKY BRING BACK NEVER MISS.

This message was authored by: Highlinder · ‎10 Jul 2023

@Totalwar2 Give Sky a call and if they can replicate what is happening to you then they will have to look into why this is happening.

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This message was authored by: Totalwar2 · ‎21 Jul 2023

Now working didn't phone sky.

Sky Q Sky Moblie SKY BRING BACK NEVER MISS.

Discussion topic: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

Re: sky says broadband not available my address andi am already on it with sky

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