10 Jul 2023 03:00 PM
Posted by a Superuser, not a Sky employee. Find out more@Totalwar2 You are signed in on your account and this is not you looking without being signed in or as a new customer?
10 Jul 2023 03:14 PM
No I was signed in on app and website.
10 Jul 2023 03:24 PM
Posted by a Superuser, not a Sky employee. Find out more@Totalwar2 Can you see that you have broadband talk when you login on via a browser and navigate to the tab or is not even showing that you have broadband with Sky at all?
10 Jul 2023 03:30 PM - last edited: 10 Jul 2023 03:35 PM
Have broadband according to Billing.
10 Jul 2023 03:49 PM
Posted by a Superuser, not a Sky employee. Find out more@Totalwar2 So what happens when you click on upgrade your package from that point? Does it say the same thing?
10 Jul 2023 04:02 PM
Yes says the same lol.
10 Jul 2023 04:06 PM
Posted by a Superuser, not a Sky employee. Find out more@Totalwar2 Give Sky a call and if they can replicate what is happening to you then they will have to look into why this is happening.
21 Jul 2023 11:30 PM
Now working didn't phone sky.
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