sky max hub SR213 firmware

[Micits]

Hi all,

Why is it advised on sky web that sky wifi max hubs newest firmware version is 6.3.P4S2 but actually ive been on 6.6 since beginning and recently updated to 6.8p2s3.

i can assume that im on newer version that hasn't officially been out yet and sky using me as theyr test bunny? 

Same applies for pods - advised version is 3.4.1.27 but actually i have 3.4.1.33

Technically speaking its not a problem , but the hub keeps restarting every 2nd night and unfortunately it always happens while im gaming.

[Chrisee]

@Micits it is very unlikely thst your hub or pods is running a pre-release version of the Firmware unless you have a staff account. It is more likely is that Sky have forgotten to update the web page I assume you checked.  Was it this one  https://www.sky.com/help/articles/automatic-software-updates-for-sky-routers.

Hiwever I will get this checked for you.

[Micits]

@Chrisee 

Yes, thats the place where I checked and No, i dont have any staff access.

Did you manage to find anything out?

[Chrisee]

@Micits that the web page was not being updated for Wifi Max which my contact was asking to be done. 

To put your mind at rest Sky do not use customers to trial pre-release firmware on any product except where express permission has been granted. Any pre-release testing is done on staff accounts given they have over 30K employees in the UK that does give them a decent pool and all of them are bound by NDAs linked to their jobs.