reduction in broadband due to disability

[oapclub]

need a phone number to call for information on how to appy for a reduction on my broadband bill due to my disability

[cookiemonsteruk]

@oapclub 

Please read below for info on sky broadband basics social tariff

https://www.sky.com/help/articles/sky-social-tariff

[Daniel0210]

@oapclub 
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff  
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits so Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan. The social tariff will be an 18 month deal and will then revert to the normal price. If you are eligible you’ll need to call Sky to join.

If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.

[TimmyBGood]

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@oapclub wrote:

 a reduction on my broadband bill due to my disability

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Note that this is a voluntary scheme, and participating ISPs get to choose the qualifying criteria (apart from Universal Credit).  While some ISPs may offer a social tariff for recipients of PIP, Sky does not currently list that.

[oapclub]

Where and how do I apply for the reduction, Sky or the gov?

[oapclub]

I have read the link and I do qualify but my problem is where and how do I apply for this. Thanks 

[cookiemonsteruk]

@oapclub 

Call sky on 150 from your sky landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3
Remove all the full stops

Have your NI number at hand

[Daniel0210]

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@Daniel0210 wrote:

@oapclub 
If you are eligible you’ll need to call Sky to join. 

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Already answered @oapclub