open reach

[lucy98]

hi, 

i've got open reach booked to come on friday, they sent the message to reply to reconfirm the appointment but cannot reply to the message it just says messaged failed, i worried if i don't reply they won't come and i've already waited 2 months for this

[Highlinder]

@lucy98  Have you spoke with Sky to see if they are able to do this for you?

[lucy98]

no because when i call they just say all i can see that the date given is correct, ive had problems for 2 months with communication from them