Discussion topic: not right socket
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Message posted on 06 Jun 2024 08:18 PM
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not right socket
Hello, my sky broadband box arrived today and is due to get activated tomorrow it came with the cable with they yellow ends (ethernet) but it doesn't fit into the socket i have in living room as the one i have is a purple one for broadband?
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Message posted on 06 Jun 2024 09:06 PM
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Re: not right socket
That suggests you are due to get an FTTP installation tomorrow, rather than remote activation.
Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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