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Discussion topic: not right socket

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This message was authored by: lici

not right socket

Hello, my sky broadband box arrived today and is due to get activated tomorrow it came with the cable with they yellow ends (ethernet) but it doesn't fit into the socket i have in living room as the one i have is a purple one for broadband? 

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This message was authored by: TimmyBGood

Re: not right socket

Posted by a Superuser, not a Sky employee. Find out more

@lici 

 

That suggests you are due to get an FTTP installation tomorrow, rather than remote activation.

 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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