no internet not working after open reach set up problem with flashing green light

[ch44]

open reach came on the 1st of August to set up a new  sky Broadband as i was switiching from BT after he finshed there was no incomeing signal from outside to my home he said that another open reach would have to come out to fix this it has been 5 days now and still no one has been

[GD1 · Accepted solution]

@ch44  You'll need to speak to Sky as we can't access your account or see what info has been provided to Sky by Openreach.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.