Internet connection poor upstairs in house.

[Scott781]

Never had a problem with Internet connection upstairs in my house before until a couple of months ago,all of a sudden it is really poor, cant really watch or download anything upstairs,tried various sky help web pages but just keep going round in circles,cant seem to speak to anyone either always automated phoneline. Any ideas please?

[Greenfingers001]

Hi there @Scott781 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147