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Discussion topic: no box

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Avatar for Wendyanderson
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This message was authored by: Wendyanderson

Message posted on ‎10 Apr 2024 01:31 PM

no box

Sky took over broadband today , old provider cut off I have not received a box so have no internet 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎10 Apr 2024 01:35 PM

Re: no box

Posted by a Superuser, not a Sky employee. Find out more

@Wendyanderson  Sky are aware that routers have not been sent out and are working to resolve this issue as soon as possible.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Apr 2024 02:48 PM

Re: no box

Posted by a Superuser, not a Sky employee. Find out more

We've now been informed via a closed forum that the router dispatch problem has been resolved. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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