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Discussion topic: no WiFi coming into house.

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This message was authored by: Georgie7

Message posted on ‎26 Dec 2023 08:42 AM - last edited: ‎27 Dec 2023 09:27 AM by Staff

no WiFi coming into house.

Hi my OPT box LOT is showing red no WiFi coming into house. Have done all checks says it's external problem 

 

Moderator note: Moved from news comments and gave title to cover topic.

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎27 Dec 2023 11:33 AM

Re: no WiFi coming into house.

Posted by a Superuser, not a Sky employee. Find out more

@Georgie7 You could try running the 'test my connection" in the mysky app(can be run from a smartphone using mobile WiFi)to see if it detects the issue and allows you to book an engineer, if it doesn't you will have to call Sky to report the fault, the forum is mainly customer to customer support so no-one here can help.

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