no Internet red light on the box

[SKYKEYIF1]

Hello my broadband doesn't work for nearly week and nobody cares please contact me. Contact me help help help broadband doesn't work. I need the Internet this enough been five days and nobody contact me. No Internet, no broadband red light on the box Please fix the issue

[Tom-W19]

Hi @SKYKEYIF1 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147