WiFi keeps dropping

[Kareenall34]

My WiFi has been playing up for a while and today it is continuously dropping out and a message has come up saying ' you connection has dropped and we think there is a problem with the set up in your home'. This is a message from sky. 
please can you help me to resolve this. 

[Tom-W19]

Hi @Kareenall34 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147