@ParisaJ
What shows here for you:
https://www.sky.com/help/servicestatus/your-services/broadband
When this issue is fixed you should quality for broadband compensation credit at £9.76 per day as per this:
https://www.sky.com/help/articles/auto-compensation
After you’ve told us your broadband and/or talk isn’t working at all, we have two full working days to fix it. If it’s not fixed, we’ll pay you £9.76 for each day until it is.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
