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Discussion topic: my internet cuts off at 2:30AM every single morning for at least 3-4 Hours

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This message was authored by Leon_Gooders This message was authored by: Leon_Gooders

my internet cuts off at 2:30AM every single morning for at least 3-4 Hours

I thought It was just a random period in the night but later realised it is exactly 2:31Am why is this, and is there a way to stop this? 

 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: my internet cuts off at 2:30AM every single morning for at least 3-4 Hours

Posted by a Superuser, not a Sky employee. Find out more

@Leon_Gooders 

 

How lng does it last for?

Do ou have sky q tv?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: my internet cuts off at 2:30AM every single morning for at least 3-4 Hours

Posted by a Superuser, not a Sky employee. Find out more

@Leon_Gooders 

 

Between the hours of 2:45 and 05:45 sky q goes into eco mode which shuts down devices connected to the sky q mesh created by the q tv bnxes. To change eco mode follow the steps below and change it to none

 

https://www.sky.com/help/articles/using-the-standby-settings#:~:text=Eco%20or%20Active.-,Eco,any%20s....

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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