WiFi not allowing uploads

[Katmc56]

my Wi-Fi/broadband is not allowing me to upload anything for example to Facebook. I can't get connections to log into Facebook for my games. The rest of my apps including the Internet take forever to load so it's not just a Facebook problem.  however if I use my Sky mobile data, I have no problems with anything. This of course is eating into my data. I'm very good with tech and I have done everything you can think of to do. Nothing has worked and I'm very frustrated because I don't use my Sky mobile on my laptop or my tablet or my PC: that's all controlled by Wi-Fi and my Wi-Fi is not working. This has been going on for a week now. 

[jamesn123 · Accepted solution]

Hi @Katmc56 

I would check Sky Shield is disabled

[Katmc56]

Wow! That worked. Thanks so much.