0

Discussion topic: my home security system no longer works as my broadband is now 5 ghz instead of the old 2.4ghz is th

Reply
Avatar for graham1721
Level 0 icon
What's this?
This message was authored by: graham1721

Message posted on ‎02 Oct 2024 12:43 PM

my home security system no longer works as my broadband is now 5 ghz instead of the old 2.4ghz is th

what can i do about the above

Report post
Post 1 of 5
448 Views
0 Likes
Reply
Reply

All Replies

Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎02 Oct 2024 12:45 PM

Re: my home security system no longer works as my broadband is now 5 ghz instead of the old 2.4ghz i

Posted by a Superuser, not a Sky employee. Find out more

@graham1721 

 

Which hub do you have?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 5
446 Views
0 Likes
Reply
Avatar for graham1721
Level 0 icon
What's this?
Topic Author
This message was authored by: graham1721

Message posted on ‎02 Oct 2024 12:45 PM

Re: my home security system no longer works as my broadband is now 5 ghz instead of the old 2.4ghz i

my home security system no longer works with my broad band update as it is now 5ghz and it used to be 2.4ghz is there anything i can do

Report post
Post 3 of 5
444 Views
0 Likes
Reply
Avatar for graham1721
Level 0 icon
What's this?
Topic Author
This message was authored by: graham1721

Message posted on ‎02 Oct 2024 12:48 PM

Re: my home security system no longer works as my broadband is now 5 ghz instead of the old 2.4ghz i

sky superfast

Report post
Post 4 of 5
442 Views
0 Likes
Reply
Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎02 Oct 2024 12:49 PM

Re: my home security system no longer works as my broadband is now 5 ghz instead of the old 2.4ghz i

Posted by a Superuser, not a Sky employee. Find out more

@graham1721 

 

Below are the instructions to seperate wifi for black routers if you have a white hub then go to the bottom of the page on how to temporarily disable 5ghz

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 5 of 5
441 Views
0 Likes
Reply
Reply