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Discussion topic: moving home

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zsuzsycza
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This message was authored by zsuzsycza This message was authored by: zsuzsycza

moving home

‎09 Jul 2022 10:41 AM

7th of july was my broadband activation date in my new house but it still doesn't works. What can i do?

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: moving home

‎09 Jul 2022 10:50 AM

Posted by a Superuser, not a Sky employee. Find out more

@zsuzsycza 

Anything showing in your order tracking which is the most up to date information available at
https://www.sky.com/help/articles/track-sky-order


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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zsuzsycza
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Re: moving home

‎09 Jul 2022 11:14 AM

Screenshot_20220709-111254_Chrome.jpg

 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: moving home

‎09 Jul 2022 11:17 AM

Posted by a Superuser, not a Sky employee. Find out more

@zsuzsycza 

So have you clicked on the down arrow to see what action is required? It probably says to ring Sky. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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GD1
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Re: moving home

‎09 Jul 2022 12:07 PM

Posted by a Superuser, not a Sky employee. Find out more

@zsuzsycza  As per @Daniel0210  it's most likely a mesage to call Sky, which you would need to do in that case.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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zsuzsycza
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This message was authored by zsuzsycza This message was authored by: zsuzsycza

Re: moving home

‎09 Jul 2022 12:08 PM

Screenshot_20220709-120526_Chrome.jpg

 

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GD1
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Re: moving home

‎09 Jul 2022 12:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@zsuzsycza  So have you clicked on the link to the Message Centre?   What messages are there?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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