long wait

[olandezul]

way is takeing so long for a delivery?

[JimM1]

@olandezul Have you looked at your order status, there is no way the Forum would know anything, it is not sky Customer service!

[Chrisee]

@olandezul if you are waiting for a Sky hub for a new broadband servicecthesecare dispatched to arrive roughly no more than 2 days before thecservice is due to start.

[olandezul]

Thank you, much appreciated 

[Daniel0210]

@olandezul 

My sons hub arrived 5 days before the activation date (December 2024).

They are sent via Royal Mail. Once sent out you can usually track its progress.

The postie will usually leave it hidden if no one is in. You shouldn't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.