0

Discussion topic: issues using ethernet cable pc not picking details

Reply
Avatar for Brian+Dill
Level 0 icon
What's this?
This message was authored by: Brian+Dill

Message posted on ‎13 Feb 2024 11:54 AM

issues using ethernet cable pc not picking details

Neither pc or laptop can detect settings required IP Address, Subnet Mask details and Default gateway details these can be entered manualy if I had those details

Report post
Post 1 of 3
368 Views
0 Likes
Reply
Reply

All Replies

Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎13 Feb 2024 12:02 PM - last edited: ‎13 Feb 2024 12:03 PM

Re: issues using ethernet cable pc not picking details

Posted by a Superuser, not a Sky employee. Find out more
@Brian+Dill wrote:

IP Address: anything not already in use, in the format 192.168.0.x (where x is between 2 and 254)

Subnet Mask: 255.255.255.0

Default gateway: 192.168.0.1

Note however that if DHCP from the Hub isn't working then you've probably got other problems.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 3
361 Views
Reply
Avatar for jamesn123
Level 16 icon
What's this?
Superuser
This message was authored by: jamesn123

Message posted on ‎13 Feb 2024 12:11 PM

Re: issues using ethernet cable pc not picking details

Posted by a Superuser, not a Sky employee. Find out more

@Brian+Dill 

If its happening when connected via ethernet this suggests the cable isnt working or it isnt connecting properly.

Is the cable you are using fully gigabit compliant with all 4 pairs wired up as Sky hubs can be very picky.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 3 of 3
355 Views
Reply
Reply