issue with wifi when usng teams

[Yiannis]

whilst the wifi connection is saying it is good, i work from home and i am struggling to use any teams meeting and it keeps saying there is poor connection

[Chrisee]

@Yiannis Teams does not require much bandwidth but is sensitive to interference so improving the WiFi signal,level where you are working is likely to help. However before spending money simply try rebooting the hub which should make it find the lesst congested wifi channel to use.

However you may have tto bite the bullet and either buy Sky's WiFi Max bundle which provides up to 3 WiFi extenders if tgey are required. Alternstively you can buy your own third party WiFi system which is my own solution.

[Yiannis]

I already have 3 wifi extenders but i am still having problems I would like it fixed please

Yiannis

[Daniel0210]

@Yiannis 

In case you're not already aware you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

It's also worth adding that Sky broadband being discussed on here is a domestic service and whilst it's fine for those customers working from home to use it they won't receive additional or quicker support.

[Vix11]

I keep getting the same issue. It's embarrassing and looks so unprofessional. Teams lags, I have to turn the camera off etc. As a household we only have a maximum of 7/8 devices on the braodband at once, no gaming, no wifi lights etc. Just laptops, phones and TV. I'm going to cancel as I never had these issues with my old provider. Did you get a resolution?