internet light either amber or off

[ash0pm]

the power amd wireless lights are on however internet has been off/amber since 6pm yesterday . multiple attempts to self heal none attempts were successful and ever method on the internet is nott working . and then the test broadband feature on the app or online is also not working and it says the tests are currently unavailable

[Tom-W19]

Hi @ash0pm 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147