0

Discussion topic: iPhone Wi-Fi drops connection with Sky Q Router

Reply
This message was authored by: Rubinski

iPhone Wi-Fi drops connection with Sky Q Router

Sky Q Router and iPhone Dropping Connection

 

So, iPhone with my old router i had no issues. Sky have 'upgraded' my router, and now the phone wifi keeps dropping out where it would drop the connection but still show full bars. All you had to do was knock Wi-Fi off and back on and it would reconnect but most annoying!

 

Sky diagnostics says the system is working fine....

 

I think there used to be an old issue with dual frequency meshing, but our new router seems to only have one frequency

 

Any ideas?

Reply

All Replies

This message was authored by: jamesn123

Re: iPhone Wi-Fi drops connection with Sky Q Router

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rubinski 

Is it only happening on that one device?

Which Sky router do you have and what is the make & model of the phone?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply