Discussion topic: iPad Mail issue since switching to Sky Broadband this morning - network settings prevent content….

This message was authored by: jsstevo · ‎25 Nov 2022

Hi all, since going live with Sky broadband this morning I've been receiving a message on all emails I receive to my iPad saying "your network settings prevent content from loading privately" and I'm unable to see pictures without clicking on "load content" on every email. I've checked Sky Shield and it's disabled.

If I disconnect Wi-if and use the iPad's 4G all the content is automatically visible, so I'm assuming it must be a Sky broadband settting.

Any thoughts on how to resolve this?

Thanks 👍

This message was authored by: jamesn123 · ‎29 Nov 2022

@jsstevo

Sounds like it could be a problem with Apples private browsing option. Do you have it switched on?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: iPad Mail issue since switching to Sky Broadband this morning - network settings prevent content….

iPad Mail issue since switching to Sky Broadband this morning - network settings prevent content….

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Re: iPad Mail issue since switching to Sky Broadband this morning - network settings prevent content

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