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Discussion topic: How to connect my ring doorbell to my router

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This message was authored by dem123 This message was authored by: dem123

How to connect my ring doorbell to my router

 

I can't connect my ring doorbell 4 to my sky router.

Ring costumer services say I need to set my firewall to low but I don't know how.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How to connect my ring doorbell to my router

Posted by a Superuser, not a Sky employee. Find out more

@dem123 

 

Seperate the wifi bands to give yourself 2 ssids 

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: How to connect my ring doorbell to my router

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk wrote:

@dem123 

 

Seperate the wifi bands to give yourself 2 ssids 

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610


Worth trying, then synchronise them again one connected. Shouldn't need to do this though for the V4 as it's a dual band device. Mine has been used with the Sky Q Hub, BT Smart Hub2 and a TP-link router without issue. 

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