0

Discussion topic: hardwired network not working

Reply
This message was authored by: david1306

hardwired network not working

my hardwired network is not working but i can use the wifi on my computor. my son cannot connect his xbox  to the wired network and his computor show no network

Reply

All Replies

This message was authored by: Chrisee

Re: hardwired network not working

Posted by a Superuser, not a Sky employee. Find out more

@david1306 most likely cause will be in cabelling you are using. You can test the Sky hub's ethernet ports by connecting a device directly by using a short cable you know to be good but it is rare they have an issue. Finding issues in cabelling can be a pain unless you have test equipment but trace the cables remember that to split the signal you will need a powered ethernet switch etc. Ethernet cables are quite delicate and a break in any one of the 8 cores will cause an issue.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply