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Discussion topic: full fibre not working

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Avatar for Biggieg
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This message was authored by: Biggieg

Message posted on ‎09 Dec 2025 12:25 AM

full fibre not working

hi there for some reason i have the amber light on internet and talk and im not getting internet but yet it is saying i have 472mbs  to my router so how is this because it doesnt make sense 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎09 Dec 2025 07:29 AM

Re: full fibre not working

Posted by a Superuser, not a Sky employee. Find out more

@Biggieg Loss of connection between midnight and 5am is often down to essential maintenance on the network. If that is the cause your service will be back up in the morning.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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