engineer booking - is it free?

[geradra]

After using the sky`s internet 'Service Checker' tool to see if my internet speed is correct (the check took around 2 minutes), it informed me that I require an engineer booking - is the engineer visit free of charge (I would expect it to be, because any internet slowness is Sky`s fault, not mine)?

[TimmyBGood · Accepted solution]

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@geradra wrote:

 - is the engineer visit free of charge 

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For standard Monday to Friday visits, yes.

[geradra]

Thanks TBG!