Discussion topic: email saying my broadband network has been updated

This message was authored by: tomo1972 · ‎16 Jul 2024

Hi can someone help me as I think it seems fishy !! Ive receved an email from "Sky" asking me to clink on a link to upgrade my broadband to fibre optic its asking for my log in details

Is this a scam ?

This message was authored by: TimmyBGood · ‎16 Jul 2024

@tomo1972

Possibly, yes. It's safer to go to manually go to sky.com and log in there.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: caesarome · ‎16 Jul 2024

@tomo1972

If the email starts with "Dear User" or similar then it will be a scam as emails from Sky would use your first name. If have not placed an upgrade order for your broadband then this would be another reason to suspect this email is a scam one.

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This message was authored by: PogleWogle · ‎16 Jul 2024

I had an email from Sky today saying you home is now full fibre ready and button to switch now.

It said Hello 'myname' so no reason to think it's dodgy.

When I click on the switch now button it takes me to the Sky site which then tells me I'm already on the fastest speed for my address.

Discussion topic: email saying my broadband network has been updated

email saying my broadband network has been updated

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