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Discussion topic: e-mail

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This message was authored by MR+ABDULLAH+MOHAM This message was authored by: MR+ABDULLAH+MOHAM

e-mail

can you make my internet real faster than this please sourt it out please and get the buffering take out please i am paying for the internet ok with the sky internet ok.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: e-mail

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM 

 

Can you post your router as shown below to see if we can identify any issues

 

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
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This message was authored by GD1 This message was authored by: GD1

Re: e-mail

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM  Your not talking to Sky we are all customers here, no one has access to your account nor would they know who you are.  As requested by @cookiemonsteruk  please post your router stats, that will give the forum a point to work from.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: e-mail

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM 

Apart from FTTP, internet speed arriving at an address is almost entirely a product of the copper phone line distance.  Within the property, using WiFi will typically lower the speed further, but that's not something ISPs get involved with improving.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
MR+ABDULLAH+MOHAM
Topic Author
This message was authored by MR+ABDULLAH+MOHAM This message was authored by: MR+ABDULLAH+MOHAM

e-mail senter message

can make my internet really faster then this speeds ok please make sure do fixed my internet outside please ok also give me a new job with the sky internet workers.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: e-mail senter message

Posted by a Superuser, not a Sky employee. Find out more

You're talking to other Sky customers.  It's not clear what you are saying.

I am just another Sky customer and my views are my own
This message was authored by Chrisee This message was authored by: Chrisee

Re: e-mail senter message

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM  Sky are barred from identify you directly from a forum post due to Data Protection legislation so your posts are pointless you need to call them yourself or use the tools they provide. There is a connection test in the My Sky app which can book an engineer if it finds a fault. It will also tell you the minimum speed for your line and whether the system thinks your home's wifi can be faster.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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