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Discussion topic: Microfilter sky

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This message was authored by Orange This message was authored by: Orange

Microfilter sky

Do I need micro filter? I have no phones attached, however in tge skys router it shows that voice is connected.

 

 

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This message was authored by user4879 This message was authored by: user4879

do I need a microfilter?

Sky broadband FTTC. I do not use a home phone. Only thing connected to the master socket is my sky router. Do I need to still use a micro filter?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: do I need a microfilter?

Posted by a Superuser, not a Sky employee. Find out more

@user4879 

 

So long as you are using the dsl cable with 2 purple plugs at each end into the master socket then that will be fine. Fttc can be provisioned via sogea where the sky hub is the new telephone socket. So you wouldn't need a microfilter. Is the phone light on your hub orange ?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by user4879 This message was authored by: user4879

Re: do I need a microfilter?

At this time, I do have a microfilter connected. The sky hub has 4 green lights displaying.

 

So I can Just plug the sky hub directly into the mastersocket?  My sky hub came with a gray cable to allow me todo that. one end has a white conecctor, the other end is purple.  The white connector is larger so it can fit inthe master socket.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: do I need a microfilter?

Posted by a Superuser, not a Sky employee. Find out more

@user4879 

 

By the sound of things you don't need a microfilter. If the phone light is green it usually means that theres a phone plugged into the sky router.

 

Could you what hub you have. Is it the broadband hub sr203

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by user4879 This message was authored by: user4879

Re: do I need a microfilter?

yes it is a hub sr203..

 

but why would the hub have a greenlight if I do not have a phone connected?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: do I need a microfilter?

Posted by a Superuser, not a Sky employee. Find out more

@user4879 

That indicates Sky Talk over VOIP has been provisioned at your address.  You can ignore it if you don't want to use a 'landline' handset, but maybe check you aren't being charged for a call bundle.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by user4879 This message was authored by: user4879

Re: do I need a microfilter?

No, I phoned up, they said I pay for pay as you talk, as long as I dont make calls i should be fine.

 

So I don't need a microfilter then? I do not use a landline phone. Microfilters dont filter the broadband? only if you have a phone connected?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: do I need a microfilter?

Posted by a Superuser, not a Sky employee. Find out more

@user4879 wrote:

No, I phoned up, they said I pay for pay as you talk, as long as I dont make calls i should be fine.

 

So I don't need a microfilter then? I do not use a landline phone. Microfilters dont filter the broadband? only if you have a phone connected?


You don't need a microfilter because the phone socket is on the hub 👍 So no phone no phone charges

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by user4879 This message was authored by: user4879

Re: do I need a microfilter?

okay thanks.  Also How is skys IPv6? Is it worth it to keep it on? Has it been known to cause problems?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: do I need a microfilter?

Posted by a Superuser, not a Sky employee. Find out more

@user4879 

 

I have heard of work vpn's not functioning on ipv6 therefore it would need disabled in that situation. Otherwise it should be enabled for functionality 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Chrisee This message was authored by: Chrisee

Re: Microfilter sky

Posted by a Superuser, not a Sky employee. Find out more

@Orange if the voice service is deliverd via the hub you dont need a microfilter.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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