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Discussion topic: diabled Wifi

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This message was authored by: alan8547

diabled Wifi

Last week my full fibre got connected. Now my Sky max pods won't connect. I follwed advise from the forum and foolishly disabled my WIFI in the MY sky app. I can't connect any devices through wifi now. I've ordered a ethernet cable so I can connect to Mac book to see if I can turn it back on. Even if I turn it back on wifi is still going to be intermitent. Any advise welcome please? 

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This message was authored by: TimmyBGood

Re: diabled Wifi

Posted by a Superuser, not a Sky employee. Find out more

@alan8547 

 

A factory reset (hold down WPS button for 30 seconds) will restore default settings, which includes WiFi being on.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: jamesn123

Re: diabled Wifi

Posted by a Superuser, not a Sky employee. Find out more

@alan8547 

Or you can still re-enable WiFi on the My Sky app using mobile data if you have it...

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: alan8547

Re: diabled Wifi

Thank you, I did try this last night but it stilll hasn't worked 

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This message was authored by: alan8547

Re: diabled Wifi

Thank you, I'll give it a go 

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This message was authored by: alan8547

Re: diabled Wifi

Thanks, I'll try it now. 

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This message was authored by: alan8547

Re: diabled Wifi

I've found that my password went back to factory settings so I changed this and it's resolved the issue of the devices being connected. However the sky max pods wonj't connect still. Thanks for the help on this matter. 

This message was authored by: jamesn123

Re: diabled Wifi

Posted by a Superuser, not a Sky employee. Find out more

@alan8547 

Have you tried factory resetting the pod & plugging it in close to the router, then connecting it?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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