Sky max pod

[Paul62turner]

Max pod not connecting. Have tried all fixes, still no good. Please send replacement and a second one to enable better service in my loft conversion 

Thanks

[jamesn123]

Hi @Paul62turner 

Sky can't/wont send a replacement pod from a forum post unfortunately. Have you double checked that the pod can't connect when its plugged in next to your hub & that its been factory reset?