dhcp lease invalid - wan link down

[SheldonC]

This started to happen like a week ago - spoke to sky on the phone, who sent me a new router - problem - got 1 disconnect since - went good for like 60 hours, then the following started to happen again:

internet drops every few minutes

17:46:02 syslog: pppoa0 - WAN link DOWN.
17:46:02 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
17:46:03 syslog: Clear IP addresses. PPP connection DOWN.
17:46:09 syslog: Voice IP Connection Down
17:46:09 syslog: pppoa0 - WAN link DOWN.
17:46:09 syslog: DHCP lease expired from server. Connection DOWN.
17:46:10 syslog: [259653.770000] Line 0: xDSL link down
17:46:10 syslog: [259657.446000] Line 0: xDSL G.994 training
17:46:10 syslog: sky dhcpc client (v0.0.1) started
17:46:11 syslog: Voice Disconnected
17:46:33 syslog: sky dhcpc client (v0.0.1) started
17:47:03 syslog: [259672.454000] Line 0: ADSL G.992 started
17:47:03 syslog: [259677.456000] Line 0: ADSL G.992 channel analysis
17:47:03 syslog: [259683.458000] Line 0: ADSL G.992 message exchange
17:47:03 syslog: [259684.458000] Line 0: xDSL link down
17:47:03 syslog: [259687.459000] Line 0: xDSL G.994 training
17:47:03 syslog: [259702.461000] Line 0: ADSL G.992 started
17:47:03 syslog: [259707.464000] Line 0: ADSL G.992 channel analysis
17:47:03 syslog: [259713.470000] Line 0: ADSL G.992 message exchange
17:47:03 syslog: [259714.458000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5794
17:47:03 syslog: [259714.458000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
17:47:09 syslog: PPP LCP UP.
17:47:10 syslog: WAN link UP.
17:47:10 syslog: Received valid IP address from server. Connection UP.
17:47:14 syslog: pppoa0 - WAN link UP.
17:47:14 syslog: Received valid DHCP lease from server. Connection UP.
17:47:14 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.56.132/7.02.0201.R/2a02:c7d:5635:b400::1]
17:47:16 syslog: TR69: Connect to Production ACS
17:47:16 syslog: TR69: Connection to ACS Complete
17:47:19 syslog: bind 0.0.0.0 - Address already in use
17:47:19 syslog: bind 0.0.0.0 - Address already in use
17:47:19 syslog: bind 0.0.0.0 - Address already in use
17:47:19 syslog: bind 0.0.0.0 - Address already in use
17:47:27 syslog: WAN IPV6 UP
17:47:27 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
17:47:28 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.56.132/7.02.0201.R/2a02:c7d:5635:b400::1]
17:47:30 syslog: TR69: Close ACS Connection
17:47:31 syslog: Voice Disconnected
17:50:33 syslog: pppoa0 - WAN link DOWN.
17:50:33 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
17:50:34 syslog: Clear IP addresses. PPP connection DOWN.
17:50:40 syslog: Voice IP Connection Down
17:50:40 syslog: pppoa0 - WAN link DOWN.
17:50:40 syslog: DHCP lease expired from server. Connection DOWN.
17:50:41 syslog: [259925.102000] Line 0: xDSL link down
17:50:41 syslog: [259928.601000] Line 0: xDSL G.994 training
17:50:42 syslog: Voice Disconnected
17:50:42 syslog: sky dhcpc client (v0.0.1) started
17:51:04 syslog: sky dhcpc client (v0.0.1) started
17:51:34 syslog: [259943.606000] Line 0: ADSL G.992 started
17:51:34 syslog: [259948.609000] Line 0: ADSL G.992 channel analysis
17:51:34 syslog: [259954.611000] Line 0: ADSL G.992 message exchange
17:51:34 syslog: [259955.612000] Line 0: xDSL link down
17:51:34 syslog: [259958.615000] Line 0: xDSL G.994 training
17:51:34 syslog: [259973.620000] Line 0: ADSL G.992 started
17:51:34 syslog: [259978.620000] Line 0: ADSL G.992 channel analysis
17:51:34 syslog: [259984.620000] Line 0: ADSL G.992 message exchange
17:51:34 syslog: [259985.612000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5797
17:51:34 syslog: [259985.612000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
17:51:41 syslog: PPP LCP UP.
17:51:42 syslog: WAN link UP.
17:51:42 syslog: Received valid IP address from server. Connection UP.
17:51:46 syslog: pppoa0 - WAN link UP.
17:51:46 syslog: Received valid DHCP lease from server. Connection UP.
17:51:46 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.59.238/7.02.0201.R/2a02:c7d:5635:b400::1]
17:51:48 syslog: TR69: Connect to Production ACS
17:51:48 syslog: TR69: Connection to ACS Complete
17:51:52 syslog: bind 0.0.0.0 - Address already in use
17:51:52 syslog: bind 0.0.0.0 - Address already in use
17:51:52 syslog: bind 0.0.0.0 - Address already in use
17:51:52 syslog: bind 0.0.0.0 - Address already in use
17:51:59 syslog: WAN IPV6 UP
17:51:59 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
17:52:00 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.59.238/7.02.0201.R/2a02:c7d:5635:b400::1]
17:52:01 syslog: TR69: Close ACS Connection
17:52:02 syslog: Voice Disconnected
17:52:56 syslog: Send out NTP request to ntp1.isp.sky.com
17:52:57 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
17:52:57 syslog: System time is up to date
17:54:02 syslog: pppoa0 - WAN link DOWN.
17:54:02 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
17:54:03 syslog: Clear IP addresses. PPP connection DOWN.
17:54:09 syslog: Voice IP Connection Down
17:54:09 syslog: pppoa0 - WAN link DOWN.
17:54:09 syslog: DHCP lease expired from server. Connection DOWN.
17:54:10 syslog: [260133.050000] Line 0: xDSL link down
17:54:10 syslog: [260136.750000] Line 0: xDSL G.994 training
17:54:10 syslog: sky dhcpc client (v0.0.1) started
17:54:11 syslog: Voice Disconnected
17:54:34 syslog: sky dhcpc client (v0.0.1) started
17:55:03 syslog: [260152.760000] Line 0: ADSL G.992 started
17:55:03 syslog: [260156.763000] Line 0: ADSL G.992 channel analysis
17:55:03 syslog: [260163.768000] Line 0: ADSL G.992 message exchange
17:55:03 syslog: [260164.768000] Line 0: xDSL link down
17:55:03 syslog: [260166.771000] Line 0: xDSL G.994 training
17:55:03 syslog: [260182.786000] Line 0: ADSL G.992 started
17:55:03 syslog: [260186.790000] Line 0: ADSL G.992 channel analysis
17:55:03 syslog: [260193.796000] Line 0: ADSL G.992 message exchange
17:55:03 syslog: [260194.123000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5728
17:55:03 syslog: [260194.123000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
17:55:09 syslog: PPP LCP UP.
17:55:09 syslog: WAN link UP.
17:55:09 syslog: Received valid IP address from server. Connection UP.
17:55:15 syslog: pppoa0 - WAN link UP.
17:55:15 syslog: Received valid DHCP lease from server. Connection UP.
17:55:15 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.59.238/7.02.0201.R/2a02:c7d:5635:b400::1]
17:55:20 syslog: bind 0.0.0.0 - Address already in use
17:55:20 syslog: bind 0.0.0.0 - Address already in use
17:55:20 syslog: bind 0.0.0.0 - Address already in use
17:55:20 syslog: bind 0.0.0.0 - Address already in use
17:55:27 syslog: WAN IPV6 UP
17:55:27 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
17:55:28 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.59.238/7.02.0201.R/2a02:c7d:5635:b400::1]
17:55:30 syslog: Voice Disconnected
17:58:57 syslog: TR69: Connect to Production ACS
17:58:58 syslog: TR69: Connection to ACS Complete
17:59:06 syslog: TR69: Close ACS Connection
18:01:11 syslog: pppoa0 - WAN link DOWN.
18:01:11 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
18:01:12 syslog: Clear IP addresses. PPP connection DOWN.
18:01:18 syslog: Voice IP Connection Down
18:01:18 syslog: pppoa0 - WAN link DOWN.
18:01:18 syslog: DHCP lease expired from server. Connection DOWN.
18:01:19 syslog: [260562.220000] Line 0: xDSL link down
18:01:19 syslog: [260565.960000] Line 0: xDSL G.994 training
18:01:21 syslog: Voice Disconnected
18:01:24 syslog: sky dhcpc client (v0.0.1) started
18:01:43 syslog: sky dhcpc client (v0.0.1) started
18:02:12 syslog: [260581.960000] Line 0: ADSL G.992 started
18:02:12 syslog: [260585.963000] Line 0: ADSL G.992 channel analysis
18:02:12 syslog: [260592.966000] Line 0: ADSL G.992 message exchange
18:02:12 syslog: [260593.967000] Line 0: xDSL link down
18:02:12 syslog: [260595.969000] Line 0: xDSL G.994 training
18:02:12 syslog: [260611.969000] Line 0: ADSL G.992 started
18:02:12 syslog: [260615.969000] Line 0: ADSL G.992 channel analysis
18:02:12 syslog: [260622.969000] Line 0: ADSL G.992 message exchange
18:02:12 syslog: [260623.277000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5708
18:02:12 syslog: [260623.277000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
18:02:19 syslog: PPP LCP UP.
18:02:19 syslog: WAN link UP.
18:02:19 syslog: Received valid IP address from server. Connection UP.
18:02:24 syslog: pppoa0 - WAN link UP.
18:02:24 syslog: Received valid DHCP lease from server. Connection UP.
18:02:24 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.203.57/7.02.0201.R/2a02:c7d:5635:b400::1]
18:02:26 syslog: TR69: Connect to Production ACS
18:02:26 syslog: TR69: Connection to ACS Complete
18:02:29 syslog: bind 0.0.0.0 - Address already in use
18:02:29 syslog: bind 0.0.0.0 - Address already in use
18:02:29 syslog: bind 0.0.0.0 - Address already in use
18:02:29 syslog: bind 0.0.0.0 - Address already in use
18:02:37 syslog: WAN IPV6 UP
18:02:37 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
18:02:38 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.203.57/7.02.0201.R/2a02:c7d:5635:b400::1]
18:02:42 syslog: Voice Disconnected
18:02:42 syslog: TR69: Close ACS Connection
18:05:01 syslog: TR69: Connect to Production ACS
18:05:01 syslog: TR69: Connection to ACS Complete
18:05:11 syslog: TR69: Close ACS Connection
18:06:20 syslog: TR69: Connect to Production ACS
18:06:20 syslog: TR69: Connection to ACS Complete
18:06:34 syslog: TR69: Close ACS Connection
18:06:34 syslog: TR69: Close ACS Connection
18:06:34 syslog: TR69: Connect to Production ACS
18:06:35 syslog: TR69: Connection to ACS Complete
18:06:41 syslog: TR69: Close ACS Connection
18:18:32 syslog: TR69: Connect to Production ACS
18:18:32 syslog: TR69: Connection to ACS Complete
18:18:38 syslog: TR69: Close ACS Connection
18:19:51 syslog: pppoa0 - WAN link DOWN.
18:19:51 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
18:19:52 syslog: Clear IP addresses. PPP connection DOWN.
18:19:58 syslog: Voice IP Connection Down
18:19:59 syslog: pppoa0 - WAN link DOWN.
18:19:59 syslog: DHCP lease expired from server. Connection DOWN.
18:19:59 syslog: [261682.440000] Line 0: xDSL link down
18:19:59 syslog: [261686.137000] Line 0: xDSL G.994 training
18:20:01 syslog: Voice Disconnected
18:20:03 syslog: sky dhcpc client (v0.0.1) started
18:20:24 syslog: sky dhcpc client (v0.0.1) started
18:20:52 syslog: [261702.147000] Line 0: ADSL G.992 started
18:20:52 syslog: [261706.147000] Line 0: ADSL G.992 channel analysis
18:20:52 syslog: [261713.153000] Line 0: ADSL G.992 message exchange
18:20:52 syslog: [261714.154000] Line 0: xDSL link down
18:20:52 syslog: [261716.155000] Line 0: xDSL G.994 training
18:20:52 syslog: [261732.168000] Line 0: ADSL G.992 started
18:20:52 syslog: [261736.170000] Line 0: ADSL G.992 channel analysis
18:20:52 syslog: [261743.172000] Line 0: ADSL G.992 message exchange
18:20:52 syslog: [261743.549000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5720
18:20:52 syslog: [261743.549000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
18:21:00 syslog: PPP LCP UP.
18:21:00 syslog: WAN link UP.
18:21:00 syslog: Received valid IP address from server. Connection UP.
18:21:04 syslog: pppoa0 - WAN link UP.
18:21:04 syslog: Received valid DHCP lease from server. Connection UP.
18:21:05 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.217.200.134/7.02.0201.R/2a02:c7d:5635:b400::1]
18:21:06 syslog: TR69: Connect to Production ACS
18:21:06 syslog: TR69: Connection to ACS Complete
18:21:09 syslog: bind 0.0.0.0 - Address already in use
18:21:09 syslog: bind 0.0.0.0 - Address already in use
18:21:09 syslog: bind 0.0.0.0 - Address already in use
18:21:09 syslog: bind 0.0.0.0 - Address already in use
18:21:17 syslog: WAN IPV6 UP
18:21:17 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
18:21:19 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.217.200.134/7.02.0201.R/2a02:c7d:5635:b400::1]
18:21:21 syslog: TR69: Close ACS Connection
18:21:22 syslog: Voice Disconnected
18:27:25 syslog: TR69: Connect to Production ACS
18:27:25 syslog: TR69: Connection to ACS Complete
18:27:32 syslog: TR69: Close ACS Connection
18:28:26 syslog: pppoa0 - WAN link DOWN.
18:28:26 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
18:28:27 syslog: Clear IP addresses. PPP connection DOWN.
18:28:33 syslog: Voice IP Connection Down
18:28:33 syslog: pppoa0 - WAN link DOWN.
18:28:33 syslog: DHCP lease expired from server. Connection DOWN.
18:28:34 syslog: [262197.904000] Line 0: xDSL link down
18:28:35 syslog: Voice Disconnected
18:28:38 syslog: sky dhcpc client (v0.0.1) started
18:30:52 syslog: sky dhcpc client (v0.0.1) started
18:31:22 syslog: [262316.396000] Line 0: xDSL G.994 training
18:31:22 syslog: [262332.397000] Line 0: ADSL G.992 started
18:31:22 syslog: [262336.398000] Line 0: ADSL G.992 channel analysis
18:31:22 syslog: [262342.398000] Line 0: ADSL G.992 message exchange
18:31:22 syslog: [262343.398000] Line 0: xDSL link down
18:31:22 syslog: [262346.398000] Line 0: xDSL G.994 training
18:31:22 syslog: [262362.398000] Line 0: ADSL G.992 started
18:31:22 syslog: [262366.398000] Line 0: ADSL G.992 channel analysis
18:31:22 syslog: [262373.398000] Line 0: ADSL G.992 message exchange
18:31:22 syslog: [262373.601000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5789
18:31:22 syslog: [262373.601000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
18:31:30 syslog: PPP LCP UP.
18:31:30 syslog: WAN link UP.
18:31:30 syslog: Received valid IP address from server. Connection UP.
18:31:35 syslog: pppoa0 - WAN link UP.
18:31:35 syslog: Received valid DHCP lease from server. Connection UP.
18:31:35 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.56.82/7.02.0201.R/2a02:c7d:5635:b400::1]
18:31:36 syslog: TR69: Connect to Production ACS
18:31:36 syslog: TR69: Connection to ACS Complete
18:31:40 syslog: bind 0.0.0.0 - Address already in use
18:31:40 syslog: bind 0.0.0.0 - Address already in use
18:31:40 syslog: bind 0.0.0.0 - Address already in use
18:31:40 syslog: bind 0.0.0.0 - Address already in use
18:31:48 syslog: WAN IPV6 UP
18:31:48 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
18:31:49 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.56.82/7.02.0201.R/2a02:c7d:5635:b400::1]
18:31:52 syslog: TR69: Close ACS Connection
18:31:53 syslog: Voice Disconnected
18:33:36 syslog: pppoa0 - WAN link DOWN.
18:33:36 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
18:33:38 syslog: Clear IP addresses. PPP connection DOWN.
18:33:44 syslog: Voice IP Connection Down
18:33:44 syslog: pppoa0 - WAN link DOWN.
18:33:44 syslog: DHCP lease expired from server. Connection DOWN.
18:33:44 syslog: [262507.998000] Line 0: xDSL link down
18:33:44 syslog: [262511.434000] Line 0: xDSL G.994 training
18:33:45 syslog: Voice Disconnected
18:33:48 syslog: sky dhcpc client (v0.0.1) started
18:34:09 syslog: sky dhcpc client (v0.0.1) started
18:34:37 syslog: [262527.447000] Line 0: ADSL G.992 started
18:34:37 syslog: [262531.454000] Line 0: ADSL G.992 channel analysis
18:34:37 syslog: [262538.457000] Line 0: ADSL G.992 message exchange
18:34:37 syslog: [262539.457000] Line 0: xDSL link down
18:34:37 syslog: [262541.458000] Line 0: xDSL G.994 training
18:34:37 syslog: [262557.466000] Line 0: ADSL G.992 started
18:34:37 syslog: [262561.470000] Line 0: ADSL G.992 channel analysis
18:34:37 syslog: [262568.475000] Line 0: ADSL G.992 message exchange
18:34:37 syslog: [262568.783000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5789
18:34:37 syslog: [262568.783000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
18:34:45 syslog: PPP LCP UP.
18:34:45 syslog: WAN link UP.
18:34:45 syslog: Received valid IP address from server. Connection UP.
18:34:50 syslog: pppoa0 - WAN link UP.
18:34:50 syslog: Received valid DHCP lease from server. Connection UP.
18:34:50 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.60.132/7.02.0201.R/2a02:c7d:5635:b400::1]
18:34:52 syslog: TR69: Connect to Production ACS
18:34:52 syslog: TR69: Connection to ACS Complete
18:34:57 syslog: bind 0.0.0.0 - Address already in use
18:34:57 syslog: bind 0.0.0.0 - Address already in use
18:34:57 syslog: bind 0.0.0.0 - Address already in use
18:34:57 syslog: bind 0.0.0.0 - Address already in use
18:35:02 syslog: WAN IPV6 UP
18:35:03 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
18:35:04 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.60.132/7.02.0201.R/2a02:c7d:5635:b400::1]
18:35:06 syslog: TR69: Close ACS Connection
18:35:08 syslog: Voice Disconnected
18:35:18 syslog: pppoa0 - WAN link DOWN.
18:35:18 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
18:35:19 syslog: Clear IP addresses. PPP connection DOWN.
18:35:25 syslog: Voice IP Connection Down
18:35:26 syslog: pppoa0 - WAN link DOWN.
18:35:26 syslog: DHCP lease expired from server. Connection DOWN.
18:35:26 syslog: [262609.902000] Line 0: xDSL link down
18:35:26 syslog: [262613.500000] Line 0: xDSL G.994 training
18:35:27 syslog: sky dhcpc client (v0.0.1) started
18:35:27 syslog: Voice Disconnected
18:35:50 syslog: sky dhcpc client (v0.0.1) started
18:36:19 syslog: [262628.506000] Line 0: ADSL G.992 started
18:36:19 syslog: [262633.506000] Line 0: ADSL G.992 channel analysis
18:36:19 syslog: [262639.506000] Line 0: ADSL G.992 message exchange
18:36:19 syslog: [262640.506000] Line 0: xDSL link down
18:36:19 syslog: [262643.506000] Line 0: xDSL G.994 training
18:36:19 syslog: [262658.506000] Line 0: ADSL G.992 started
18:36:19 syslog: [262663.506000] Line 0: ADSL G.992 channel analysis
18:36:19 syslog: [262669.506000] Line 0: ADSL G.992 message exchange
18:36:19 syslog: [262670.402000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5716
18:36:19 syslog: [262670.402000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
18:36:32 syslog: PPP LCP UP.
18:36:32 syslog: WAN link UP.
18:36:32 syslog: Received valid IP address from server. Connection UP.
18:36:37 syslog: pppoa0 - WAN link UP.
18:36:37 syslog: Received valid DHCP lease from server. Connection UP.
18:36:37 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.61.215/7.02.0201.R/2a02:c7d:5635:b400::1]
18:36:38 syslog: TR69: Connect to Production ACS
18:36:38 syslog: TR69: Connection to ACS Complete
18:36:41 syslog: bind 0.0.0.0 - Address already in use
18:36:41 syslog: bind 0.0.0.0 - Address already in use
18:36:41 syslog: bind 0.0.0.0 - Address already in use
18:36:41 syslog: bind 0.0.0.0 - Address already in use
18:36:49 syslog: WAN IPV6 UP
18:36:49 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
18:36:54 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.61.215/7.02.0201.R/2a02:c7d:5635:b400::1]
18:36:56 syslog: Voice Disconnected
18:37:00 syslog: pppoa0 - WAN link DOWN.
18:37:00 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
18:37:01 syslog: Clear IP addresses. PPP connection DOWN.
18:37:07 syslog: Voice IP Connection Down
18:37:07 syslog: pppoa0 - WAN link DOWN.
18:37:07 syslog: DHCP lease expired from server. Connection DOWN.
18:37:08 syslog: [262711.521000] Line 0: xDSL link down
18:37:08 syslog: [262714.506000] Line 0: xDSL G.994 training
18:37:09 syslog: sky dhcpc client (v0.0.1) started
18:37:10 syslog: Voice Disconnected
18:37:32 syslog: sky dhcpc client (v0.0.1) started
18:38:01 syslog: [262730.506000] Line 0: ADSL G.992 started
18:38:01 syslog: [262734.507000] Line 0: ADSL G.992 channel analysis
18:38:01 syslog: [262741.507000] Line 0: ADSL G.992 message exchange
18:38:01 syslog: [262742.507000] Line 0: xDSL link down
18:38:01 syslog: [262744.507000] Line 0: xDSL G.994 training
18:38:01 syslog: [262760.507000] Line 0: ADSL G.992 started
18:38:01 syslog: [262764.507000] Line 0: ADSL G.992 channel analysis
18:38:01 syslog: [262771.507000] Line 0: ADSL G.992 message exchange
18:38:01 syslog: [262772.037000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5651
18:38:01 syslog: [262772.037000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
18:38:08 syslog: PPP LCP UP.
18:38:08 syslog: WAN link UP.
18:38:08 syslog: Received valid IP address from server. Connection UP.
18:38:13 syslog: pppoa0 - WAN link UP.
18:38:13 syslog: Received valid DHCP lease from server. Connection UP.
18:38:13 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.217.201.32/7.02.0201.R/2a02:c7d:5635:b400::1]
18:38:18 syslog: bind 0.0.0.0 - Address already in use
18:38:18 syslog: bind 0.0.0.0 - Address already in use
18:38:18 syslog: bind 0.0.0.0 - Address already in use
18:38:18 syslog: bind 0.0.0.0 - Address already in use
18:38:25 syslog: WAN IPV6 UP
18:38:25 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
18:38:25 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.217.201.32/7.02.0201.R/2a02:c7d:5635:b400::1]
18:38:27 syslog: Voice Disconnected
18:38:57 syslog: TR69: wget failed - Error
18:38:57 syslog: TR69: Close ACS Connection
18:39:00 syslog: TR69: Connect to Production ACS
18:39:00 syslog: TR69: Connection to ACS Complete
18:39:06 syslog: TR69: Close ACS Connection

[Highlinder]

@SheldonC  Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[cookiemonsteruk]

@SheldonC 

At apparently 2.3km from your exchange i would estimate you should be getting 13Mbps and with the line drops does suggest a fault

Could you enter your full postal address below and post the table after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[SheldonC]

let's fix this leads to either:

a) nothing (non sky internet) - just saying it should be faster
b) internet drop

one thing i forgot to mention: i will get fibre, but am still on adsl 

[cookiemonsteruk]

@SheldonC 

That confirms you should be getting 15Mbps but also 80Mbps superfast is available

The best option is to upgrade to superfast to benefit from faster speed and if the fault persists at least you have a guarantee

[SheldonC]

that will get activated in 2 days

but i don't really care about the speed, i need internet that doesn't drop

right at this moment it drops as soon as it's online for 10 seconds

the past 10 years i had 0 problems with it 😕

[SheldonC]

20:02:01 syslog: pppoa0 - WAN link DOWN.
20:02:01 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
20:02:01 syslog: [267812.271000] Line 0: xDSL link down
20:02:02 syslog: Clear IP addresses. PPP connection DOWN.
20:02:08 syslog: Voice IP Connection Down
20:02:08 syslog: pppoa0 - WAN link DOWN.
20:02:08 syslog: DHCP lease expired from server. Connection DOWN.
20:02:09 syslog: [267815.479000] Line 0: xDSL G.994 training
20:02:10 syslog: sky dhcpc client (v0.0.1) started
20:02:11 syslog: Voice Disconnected
20:02:32 syslog: sky dhcpc client (v0.0.1) started
20:02:58 syslog: TR69: wget failed - Error
20:02:58 syslog: TR69: Close ACS Connection
20:03:01 syslog: TR69: Connect to Production ACS
20:03:02 syslog: [267831.479000] Line 0: ADSL G.992 started
20:03:02 syslog: [267835.480000] Line 0: ADSL G.992 channel analysis
20:03:02 syslog: [267842.480000] Line 0: xDSL link down
20:03:02 syslog: [267845.480000] Line 0: xDSL G.994 training
20:03:02 syslog: [267861.480000] Line 0: ADSL G.992 started
20:03:02 syslog: [267865.480000] Line 0: ADSL G.992 channel analysis
20:03:02 syslog: [267872.480000] Line 0: ADSL G.992 message exchange
20:03:02 syslog: [267872.775000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5671
20:03:02 syslog: [267872.775000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
20:03:09 syslog: PPP LCP UP.
20:03:09 syslog: WAN link UP.
20:03:09 syslog: Received valid IP address from server. Connection UP.
20:03:14 syslog: pppoa0 - WAN link UP.
20:03:14 syslog: Received valid DHCP lease from server. Connection UP.
20:03:14 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.57.12/7.02.0201.R/2a02:c7d:5635:b400::1]
20:03:16 syslog: TR69: Connection to ACS Complete
20:03:19 syslog: bind 0.0.0.0 - Address already in use
20:03:19 syslog: bind 0.0.0.0 - Address already in use
20:03:19 syslog: bind 0.0.0.0 - Address already in use
20:03:19 syslog: bind 0.0.0.0 - Address already in use
20:03:25 syslog: WAN IPV6 UP
20:03:25 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
20:03:26 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.124.57.12/7.02.0201.R/2a02:c7d:5635:b400::1]
20:03:34 syslog: Voice Disconnected
20:03:35 syslog: pppoa0 - WAN link DOWN.
20:03:35 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
20:03:36 syslog: [267906.874000] Line 0: xDSL link down
20:03:36 syslog: Clear IP addresses. PPP connection DOWN.
20:03:43 syslog: Voice IP Connection Down
20:03:43 syslog: pppoa0 - WAN link DOWN.
20:03:43 syslog: DHCP lease expired from server. Connection DOWN.
20:03:43 syslog: [267910.480000] Line 0: xDSL G.994 training
20:03:44 syslog: Voice Disconnected
20:03:47 syslog: sky dhcpc client (v0.0.1) started
20:04:07 syslog: sky dhcpc client (v0.0.1) started
20:04:36 syslog: [267925.484000] Line 0: ADSL G.992 started
20:04:36 syslog: [267930.484000] Line 0: ADSL G.992 channel analysis
20:04:36 syslog: [267936.484000] Line 0: ADSL G.992 message exchange
20:04:36 syslog: [267937.484000] Line 0: xDSL link down
20:04:36 syslog: [267940.484000] Line 0: xDSL G.994 training
20:04:36 syslog: [267955.484000] Line 0: ADSL G.992 started
20:04:36 syslog: [267960.484000] Line 0: ADSL G.992 channel analysis
20:04:36 syslog: [267966.484000] Line 0: ADSL G.992 message exchange
20:04:36 syslog: [267967.380000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5626
20:04:36 syslog: [267967.380000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
20:04:44 syslog: PPP LCP UP.
20:04:44 syslog: WAN link UP.
20:04:44 syslog: Received valid IP address from server. Connection UP.
20:04:49 syslog: pppoa0 - WAN link UP.
20:04:49 syslog: Received valid DHCP lease from server. Connection UP.
20:04:49 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.202.40/7.02.0201.R/2a02:c7d:5635:b400::1]
20:04:53 syslog: bind 0.0.0.0 - Address already in use
20:04:53 syslog: bind 0.0.0.0 - Address already in use
20:04:53 syslog: bind 0.0.0.0 - Address already in use
20:04:53 syslog: bind 0.0.0.0 - Address already in use
20:05:01 syslog: WAN IPV6 UP
20:05:01 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
20:05:01 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.126.202.40/7.02.0201.R/2a02:c7d:5635:b400::1]
20:05:03 syslog: Voice Disconnected
20:05:06 syslog: pppoa0 - WAN link DOWN.
20:05:06 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
20:05:08 syslog: Clear IP addresses. PPP connection DOWN.
20:05:14 syslog: Voice IP Connection Down
20:05:14 syslog: pppoa0 - WAN link DOWN.
20:05:14 syslog: DHCP lease expired from server. Connection DOWN.
20:05:15 syslog: [267997.467000] Line 0: xDSL link down
20:05:15 syslog: [268001.168000] Line 0: xDSL G.994 training
20:05:16 syslog: sky dhcpc client (v0.0.1) started
20:05:17 syslog: Voice Disconnected
20:05:33 syslog: TR69: wget failed - Error
20:05:33 syslog: TR69: Close ACS Connection
20:05:37 syslog: TR69: Connect to Production ACS
20:05:38 syslog: sky dhcpc client (v0.0.1) started
20:06:07 syslog: [268017.171000] Line 0: ADSL G.992 started
20:06:07 syslog: [268021.171000] Line 0: ADSL G.992 channel analysis
20:06:07 syslog: [268028.171000] Line 0: ADSL G.992 message exchange
20:06:07 syslog: [268029.171000] Line 0: xDSL link down
20:06:07 syslog: [268031.172000] Line 0: xDSL G.994 training
20:06:07 syslog: [268047.188000] Line 0: ADSL G.992 started
20:06:07 syslog: [268051.192000] Line 0: ADSL G.992 channel analysis
20:06:07 syslog: [268058.197000] Line 0: ADSL G.992 message exchange
20:06:07 syslog: [268058.520000] Line 0: ADSL link up, Bearer 0, us=1023, ds=5663
20:06:07 syslog: [268058.520000] Line 0: ADSL link up, Bearer 1, us=0, ds=0
20:06:15 syslog: PPP LCP UP.
20:06:15 syslog: WAN link UP.
20:06:15 syslog: Received valid IP address from server. Connection UP.
20:06:17 syslog: TR69: Connect to ACS Failed: Could not resolve host
20:06:20 syslog: pppoa0 - WAN link UP.
20:06:20 syslog: Received valid DHCP lease from server. Connection UP.
20:06:20 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.220.192.59/7.02.0201.R/2a02:c7d:5635:b400::1]
20:06:20 syslog: TR69: Connect to Production ACS
20:06:21 syslog: TR69: Connection to ACS Complete
20:06:26 syslog: bind 0.0.0.0 - Address already in use
20:06:26 syslog: bind 0.0.0.0 - Address already in use
20:06:26 syslog: bind 0.0.0.0 - Address already in use
20:06:26 syslog: bind 0.0.0.0 - Address already in use
20:06:32 syslog: WAN IPV6 UP
20:06:32 syslog: Voice IP Connection Up: 2a02:c7d:5635:b400::1/64
20:06:32 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211218E006591/6CA0B47F6D10/2.220.192.59/7.02.0201.R/2a02:c7d:5635:b400::1]
20:06:44 syslog: Voice Disconnected
20:06:45 syslog: pppoa0 - WAN link DOWN.
20:06:45 syslog: DHCP lease invalid(Disconnected, but pppd still in memory). Connection DOWN.
20:06:45 syslog: [268096.631000] Line 0: xDSL link down
20:06:46 syslog: Clear IP addresses. PPP connection DOWN.
20:06:52 syslog: Voice IP Connection Down
20:06:52 syslog: pppoa0 - WAN link DOWN.
20:06:52 syslog: DHCP lease expired from server. Connection DOWN.
20:06:53 syslog: [268100.207000] Line 0: xDSL G.994 training
20:06:54 syslog: sky dhcpc client (v0.0.1) started
20:06:54 syslog: Voice Disconnected
20:07:16 syslog: sky dhcpc client (v0.0.1) started

that's the 5 past minutes - more disconnects than i had in years combined

[cookiemonsteruk]

@SheldonC 

If the fault is in the 2km from the exchange problem solved . If its in the 300 or so metres from the cabinet then you have a very high minimum guaranteed speed that you can hold sky to ,plus any line drops of 10 or more in a 24 hour period will also be a fault. Your guarantee commences 10 days after installation

[SheldonC]

so that it dropped 30+ times today is no problem to sky? Only a problem if it's happening in the first 10 days after getting the connection? (just making sure i understand you correctly)

if it keeps happening, best option is to cancel sky and see if a competitor can get it fixed (?)

thank you!! 🙂

[cookiemonsteruk]

@SheldonC 

If after 10 days of activation you speed is less than the figures in the handback threshold (your actual guarantee will probably be notified closer to the time) or line drops 10 or more times a day then sky will have to investigate

[SheldonC]

just did the broadband test again, now it says i need an engineer to visit

however i did so while connected to another internet (5g - not sky)

does that make a difference? (sky router was still plugged in, and losing internet non stop)

[cookiemonsteruk]

@SheldonC 

"however i did so while connected to another internet (5g - not sky)"

That still invokes a line test to your hub. However not knowing where the location of the fault is in the 2.3km to the exchange may make sky reluctant to investigate knowing that you will be superfast soon. 

[SheldonC]

alright, booked an appointment (which would mark 3 weeks without proper internet <3)

hope that the fibre thing fixes it, and the engineer won't be needed

thank you so much!

[cookiemonsteruk]

@SheldonC 

When is the engineer booked for?

[SheldonC]

15th (which was earliest possible)

fibre gets activated on the 9th