0
Discussion topic: connect Smart devices
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Paul864
Message posted on 19 Jan 2026 11:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
connect Smart devices
I need to connect Smart Devices to my WiFi, But i need to change from 5ghz to 2.4, and don't know how
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 19 Jan 2026 03:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: connect Smart devices
@Paul864 what colour Sky hub do you have?
For the black hubs follow the instructions here Split Sky WiFi bands
For the white hubs go into the My Sky app and find the Hub's sdvanced settings page. Go on Disable WiFi and turn off the 5GHz band. Then oncecthevhub has restarted connectvyour devices. Then go bsck into thecsame pagecand switch thec5GHz back on. Your devices should stay connected..
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page