0

Discussion topic: confused by the packetssent and recived ?

Reply
This message was authored by: loverboi

confused by the packetssent and recived ?

hi may i ask am i reciving more packets  than be sent and im  in the middle of the  training period for line to settle after router replacement due to last router being faulty 😞 and any advice and help will be very appreciated and thanks in advance 🙂 ps if i dont get a reply then i have no option other than   router tomorrow to see if that corrects it but will a reset mess with the training ?      Router Statistics
System Up Time: 101:05:00

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 8897780 13197692 0 0 0 64:49:50 LAN Up 18297401 29993721 12 1 0 101:05:00 WLAN (2.4 GHz) Up 1986956 7380 0 0 0 100:59:57 WLAN (5 GHz) Up 99762381 52376089 0 2 2 100:58:30


Broadband Link Downstream Upstream Connection Speed 40000 kbps 8496 kbps Line Attenuation D1(13.9 dB) , D2(36.5 dB) , D3(57.7 dB) U0(5.3 dB) , U1(29.1 dB) , U2(45.8 dB) Noise Margin 11.2 dB 7.5 dB
Reply

All Replies

This message was authored by: Chrisee

Re: confused by the packetssent and recived ?

Posted by a Superuser, not a Sky employee. Find out more

Hi @loverboi receiving more data than you send is quite normal especially if you are watching video. If its only a replacement hub there isn't a training period which applies to new connections but even that is a bit misleading your line is actually delivering all Sky have let it deliver.. 

You hub is hitting exactly 40Mb/s which either means you are on the slow 35Mb/s product rather than superfast or Sky have provisioned you onto the 40/10 line profile rather than the 80/20 profile most Superfast customers are on. They do this where the line has a handback speed below 40Mb/s but going by the noise margin your line could deliver quite a bit more.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Avatar for loverboi
Level 6 icon
Topic Author
This message was authored by: loverboi

Re: confused by the packetssent and recived ?

@Chrisee but when said that openreach was getting 60 to the socket? but who's right or wrong 😞 but but they said no thats not right and thats when iu sttod my  ground and said thats what openreach said but they were being stubbon about a replacement router untill i said to her and then she saw the notes about that the openreach man said i should have a replacement router as i requested a replacement over the phone on friday last week and recived it on saturday  🙂

This message was authored by: Chrisee

Re: confused by the packetssent and recived ?

Posted by a Superuser, not a Sky employee. Find out more

@loverboi 60Mb/s sounds about right for the maximum connection speed for your line. Openreach engineers blame routers when they cant satisfy cudtomers oddly Sky engineers blame Openreach's lines ie blame the other lot to get out of the door

 

The reson why your speed is fixed at 40Mb/s is because that is the line profile Sky have used to provision your line. As I explained this is Sky's policy where FTTC lines have a minimum guranteed speed under 40Mb/s. Not sure if other isps follow the same policy but Sky have done this for years.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Avatar for loverboi
Level 6 icon
Topic Author
This message was authored by: loverboi

Re: confused by the packetssent and recived ?

ajj okay yes i fuly understand what your saying  🙂 COME ON FULL FIBER  🙂

Reply