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Discussion topic: cant upgrade to superfast, openreach speed states 80Mbps

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This message was authored by: Chrisee

Message posted on ‎04 Mar 2025 09:31 AM - last edited: ‎04 Mar 2025 09:32 AM

Re: cant upgrade to superfast, openreach speed states 80Mbps

Posted by a Superuser, not a Sky employee. Find out more

@BillyMcFarlane I have explained what I understand is Sky's policy you would have to take it up with them but be warned others have tried and failed. 

See How to make a Sky complaint | Sky Help | Sky.com

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: BillyMcFarlane

Message posted on ‎04 Mar 2025 11:59 AM

Re: cant upgrade to superfast, openreach speed states 80Mbps

@FLC I have been trying to get sky to sort this issue for a couple of years.

Im out of contract.

Phoned them and they don't want to help find a solution so I have signed up to BT.

BT are sending an engineer out before my contract starts to make sure I get the full 72mbps.

If sky sorted the issue I would be staying with sky as I have been with them for 20 years

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