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Avatar for Kayleigh+Price
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This message was authored by: Kayleigh+Price

Message posted on ‎14 Dec 2024 11:26 AM

Int

Internet keeps cutting out

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Avatar for Chrisee
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This message was authored by: Chrisee Answer

Message posted on ‎04 Mar 2025 11:55 AM

Re: Int

Posted by a Superuser, not a Sky employee. Find out more

@Sanjeevbaurai run the service checker in the My Sky app to check if there is a known issue affecting your line. If there isnt and the issue continues gove Sky a call.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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Avatar for Tom-W19
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This message was authored by: Tom-W19

Message posted on ‎15 Dec 2024 09:05 AM

Re: Int

Posted by a Sky employee

Hi @Kayleigh+Price 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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This message was authored by: Sanjeevbaurai

Message posted on ‎04 Mar 2025 10:52 AM

Re: Int

Internet is not stable since morning 

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Superuser
This message was authored by: Chrisee Answer

Message posted on ‎04 Mar 2025 11:55 AM

Re: Int

Posted by a Superuser, not a Sky employee. Find out more

@Sanjeevbaurai run the service checker in the My Sky app to check if there is a known issue affecting your line. If there isnt and the issue continues gove Sky a call.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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