Discussion topic: broadband speed

This message was authored by martinjay This message was authored by: martinjay

broadband speed

hello,,im paying for superfast broadband but only getting between 12 and 14 mb,,what can you do or i do to improve my speed and give me what im paying for..thankyou


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This message was authored by Chrisee This message was authored by: Chrisee

Re: broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@martinjay posting in the forum does not contact Sky.


Speed of many broadband services is a function of the length of your phone line to the cabinet so it is possible you have a long line and hence lower speeds. No ISP prices based on that factor as it costs the same to deliver the service.


However if your line is normally faster there could be a fault if you wiuld like a second opinion post your hub's stats as explained here Find your Sky Broadband router statistics

65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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