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Discussion topic: Wi-Fi

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Avatar for JuliR1
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This message was authored by: JuliR1

Message posted on ‎27 Mar 2024 11:02 AM

Wi-Fi

The Wi-Fi is extremely slow. I am literally sitting next to the router and I cannot get Wi-Fi on my telephone, only through my iPad which is extremely slow. I cannot stream anything at all as this was tried yesterday. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎27 Mar 2024 11:12 AM

Re: Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@JuliR1 run the connection test in the My Sky app to see if it finds a fault. Loads of issues currently probably due to the very wet weather but if thectestvus clear report the fault to Sky by calling them. Calls on your Sky Talk line to Sky are free just dial 150.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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