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Discussion topic: broadband not working properly.

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This message was authored by: Diana19

broadband not working properly.

Problems with skyglass viewing. When trying to watch stemming channels it strats buffering every minute or so. I have sky Wifi Max so Souldnt have i gotten skywifi max pods?

 

Thanks

 

 

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This message was authored by: caesarome

Re: broadband not working properly.

Posted by a Superuser, not a Sky employee. Find out more

@Diana19 

If you have Wi-Fi Max on your account at about £6 per month then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max


The first one can be self installed while a second and third will require an engineer visit.


So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.


Alternatives are homeplugs or your own mesh network.

 

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