broadband connection keeps dropping off

[collinsr3]

the connection keeps dropping out every 10mins or so it's currently off now, i have tried unplugging it and reset it but has been like this for a couple of days now 

[JimM1]

@collinsr3 Run the diagnostic service to see if anything can be seen, link is below, you may need to run it over mobile data if your hub is in a disconnected state.

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start