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Discussion topic: broad band drop out

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This message was authored by Corbyfruit This message was authored by: Corbyfruit

broad band drop out

 

New customer, and paying extra for engineering monitoring superfast plan

Keep getting  broadband drop outs, using router and 2 booster boxes.

 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: broad band drop out

Posted by a Superuser, not a Sky employee. Find out more

@Corbyfruit Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

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