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Discussion topic: apps keep closing stating unstable connection

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This message was authored by: J-P2

apps keep closing stating unstable connection

My ipad gives an error message that i have an unstable connection then randomly closes the app. My new apple TV device purchased to use for a specific app will not operate correctly because it states that i have a unstable connection also.

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This message was authored by: JimM1

Re: apps keep closing stating unstable connection

@J-P2 Looking like you have a wireless wi-fi connection issue with the devices to the Sky Hub that you have! Closer you get to the hub better it will be and that may prompt which way to go for resolving what is going on!

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This message was authored by: J-P2

Re: apps keep closing stating unstable connection

Thanks for the reply but the distance from the hub to any of the wireless units i have is no more than 11 metres. I cannot get the Apple TV any closer but can hold my ipad next to the hub where it makes no difference! 

This message was authored by: JimM1

Re: apps keep closing stating unstable connection

@J-P2 What actual sky hub are you using, see link below if you are not sure! 

 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

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