Discussion topic: You are not checking

This message was authored by: Uruseless · ‎08 Jun 2026

You have just said all my devices are good and working but I switched them off. I have a continual problem I live in a block of flats of 14 flats and at least five of them hack my WiFi, interupt my streaming .

This message was authored by: Uruseless · ‎08 Jun 2026

So how does sky know they are working, seeing as they are not connecte

This message was authored by: SKY1992bf · ‎08 Jun 2026

@Uruseless We haven't said anything as we are fellow customers who help each other not sky support

so if you require our help we need the full details of the issue and the steps you have tried so far to resolve it

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: TimmyBGood · ‎08 Jun 2026

@Uruseless wrote:

I live in a block of flats of 14 flats and at least five of them hack my WiFi, interupt my streaming .

Actual 'hacking' is incredibly unlikely.

However, with that many neighbours the overlapping of wireless frequencies is unfortunately pretty much inevitable.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: You are not checking

You are not checking

All Replies

Re: You are not checking

Re: You are not checking

Re: You are not checking

Was this discussion not helpful?

Search Sky Community

Start a new discussion