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Discussion topic: Xbox IPv4

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This message was authored by: Loolee

Message posted on ‎10 Apr 2025 04:26 PM

Xbox IPv4

Hi there, I recently upgraded my sky broadband and ever since, my sons Xbox won't connect to the router. The Xbox says its connected to IPv4, I've looked around online and it says I need to connect to IPv6 but I have no idea how to do that. Thanks
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎10 Apr 2025 04:32 PM

Re: Xbox IPv4

Posted by a Superuser, not a Sky employee. Find out more

@Loolee the Sky hub connects devices using both IP6 and IP4 by default. If other devices are connecting normally I suspect its an issue with the playstation this is Sony's help page https://www.playstation.com/en-gb/support/connectivity/

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Loolee

Message posted on ‎11 Apr 2025 09:30 AM

Re: Xbox IPv4

Thank you

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